Sunday, 15 January 2012

Pro-activity- Thought and Management

The role that the centre, through other youth workers and myself, plays, in relation to the way a young person interacts with the space and its inhabitants is crucially built upon and re-build with every visit. Without sounding to general or definitive I stress the fact that even the most confident, comfortable and seasoned of visitors seem to accesses the centre with an element of caution. Maybe because of staffing changes and past moments of ‘fill in’ workers or a casual pool that stretches so far to allow once a month shifts for staff that young people finding troubling, this lack consistency in staffing acknowledging yet another instability in their lives. Or maybe it is the way the space is laid out. It does share similar qualities to that which Jeremy Bentham considers as Panopticon, (this I will come back to) visually and for a functional purpose. These topics connect with the very heart of Youth Workers (specifically the team I work with) motivations. Such considerations drive the functionality of the centre, they appear within the ‘mission statements’ and find articulation through Youth Workers, the team as a unit and it solidifies within the actions of regular visitors. They could also be regarded as part of the social structure, the accepted terms or user agreements; they essentially provide a solid backbone to the way people use the space and how the space is managed. Take for example the position of the office and the staff within the space. As a young person enters the front doors, actually even before the young person enters the doors, three of the four, desk spaces that the youth workers find themselves stationed at, have views out the front door and into the forecourt where the young persons enter from. A good youth worker makes sure to greet young people as they enter whenever possible. Having this sort of practice is one thing but having an office space, building and its furniture, set out with this in mind is another more pro-active way of considering and managing a space for its use. Space is a factor that enables some and disables others. Take for example the way the spaces in an airport are controlled, managed and purpose built, or a courtroom, a line at the post office or a youth centre. People seem to need to be managed in these scenarios for one reason or another and based on those reasons a ‘code’ is written, whether officially in a ‘code of conduct’ or historically and less officially as implied like that of cueing for a bus at the bus stop. Some of these codes we choose to live by, others seem like they just are the way they are, for good or bad reason, to conform or be subject to conformity can be shaped by the spaces we move and how we need to move within them.
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Recently a conversation has been floating around the office that goes something like this: it is hard to comprehend that only nine months ago a few of the young people that frequent the centre were unapproachable, they reacted badly to assistance or concern, they provoked an authority in staff and had no care for the centre (in which they received most of their support) no sense of ownership (which is a big Youth Work issue) and a general lack of care for themselves. Retrospectively, this conversation acts as a form of positive reinforcement, simply because, at present these few young people concerned have fostered a massive shift in attitude to the centre, to themselves and to the staff.
The conversation brings up a positive outcome ascertained through pro-active Youth Work based around a few key movements. Active involvement, engagement, and support, show genuine interest in the young persons well being and considering creatively how best to address the past, present and future issues that are coming to the surface. The notions brought up in this conversation refer to staff and practices of staff, in so far as the approaches undertaking by Youth Workers in dealing with young people and their actions within the centre. They are to be acknowledged as Cause and Effect of positive change, in reflection of staff, team, and client, social dynamics. In past times there have been Youth workers that engage with young people more negatively than positively. It is not the purpose of these writings to go in to such a thing but for the context of this reflection, it is in direct opposition to this negativity that change has occurred in the centre and made for a safe, honest and trusting environment that fosters rapport. Reflecting upon the positive atmosphere and change, staff contributing to this conversation agree, it is in our approach to working with young people that change was fostered and initiated. It is directly related to being on the floor, available for interaction and honest in your approach – for one thing is certain, young people sense authenticity and more so those that lack authenticity. Worker’s, who sit in the office and disengage themselves from possible interactions, alienate themselves from clients. And those who only interact by ‘laying down the law’ struggle to gain respect.

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Ethnography is a form of learning through engaging with culture, getting to the essence of what constructs a certain grouping, what makes them ‘tick’ or put another way, what conditions and alignments are valued and re-produced. Using my place of employment and the client base that frequent the centre as my focus, I need to be critical in my approach as to let go of what I think I know about the space and its inhabitant. Easy errors in researching ‘what you think you know’ can emerge simply because of the lack of distance between yourself and the research subjects. Rather than falling back on ‘what I think I know’, a few directional and motivational questions surround my thoughts. Questions such as, what holds this situation together? How are they reproduced, valued or categorised? How is social mobility recognized, altered or enabled through change? What is happening? (Zeitgeist) How was it dealt with? What things, materials or social actions were drawn upon in order to deal with this moment?
Distancing yourself from subjects for the purpose of research may reveal quite different nuanced account of events that may not have been so easily recognisable, valued or seen to be of any significance. On the other hand, having an insiders edge, may contribute to the unveiling of otherwise unavailable knowledge productions, accounts that are so specifically refined to a group that it requires the positioning of an insider and their perspective to voice and deconstruct the interpretation.


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During my undergrad years I witnessed many younger students struggle with sociological theory, the words can at times be hard, the concepts strenuous and applying it to ‘real’ life is at times more difficult than it should be. Being a mature age student in my years of university meant that I could reflect of my years in the world, my working life and social experiences helped to make ‘real’ what sociologist had to offer me. I do not mean to say that I understand all sociology has to offer just because I have lived a little longer than some other students, for some peers of my age choose not to think about anything, especially sociologically speaking. Though my direction as a person, as a man, as a youth worker, as a historical, present and evolutionary process, as somebody who generally cares about the workings of the world, the structures that shape and guide our actions and essentially divide us in terms of, access to power, social validation and finding a sense of worth, then and here, sociology theory and practice has helped me to develop and understand the world as if enabled to manage and change it from within.


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